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United States 20V373000

Toyota Motor Engineering & Manufacturing

STEERING — Loss of Electric Power Steering Assist · June 24, 2020

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Risk

A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.

What owners should do

Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.

Units 46

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