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European Union A12/01114/20

Skoda Octavia

2019–2020 · Passenger car · August 7, 2020

The problem

The eCall service may not function properly and the call centre/rescue coordination centre cannot be activated because of the lack of audio connection and data transmission. As a result, the driver will not be able to get help through the system in the event of a fault or accident.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 91AA.

Official record All recalls