European Union INFO/00130/21
Ford Explorer, Puma, Focus, S-Max, Galaxy, Kuga
The problem
A problem may occur with the current Telematic control unit (TCU) software, which could affect the functionality of the eCall system.As a result, emergency service may not be contacted in case of need.
Risk
Other types of alerts · Injuries · Germany
What owners should do
Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 21C12.