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European Union A12/01765/23

Mercedes Benz Citaro, Citaro Ü, Citaro K, Citaro LE, Citaro LE Ü, Citaro LE MÜ, Citaro G, Citaro GÜ

2021–2023 · Bus · August 4, 2023

The problem

Due to improper screws in the door drive mechanism, the electric hydraulic interior swing door may open independently up to 30% while the vehicle is being driven and then close itself. This could increase the risk of injuries to the passengers.

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 72.40M23263A.

Official record All recalls