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European Union A12/01532/21

Mercedes-Benz C-Class, E-Class, GLC, GLE

2018–2021 · Passenger car · November 12, 2021

The problem

The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic.

The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 2092013.

Official record All recalls