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European Union A12/01370/21

Lexus, Toyota Corolla, Yaris, Highlander, RAV4, UX200, UX300e

2020–2021 · Passenger car · October 1, 2021

The problem

Due to a specific software update error that can cause an abrupt reset, the Data Communication Module (DCM) may become damaged. As a result, it will no longer be possible to initiate an emergency call using the eCall system.

The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Portugal

What owners should do

Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 21SMD-073.

Official record All recalls