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European Union A12/00940/24

Mercedes-Benz CLA, A-Class, EQA/EQB, B-Class/GLA/GLB right-hand drive

2017–2024 · Passenger car · April 19, 2024

The problem

The steering software may not correctly activate the fallback level in the event of a hardware failure. This could affect the power steering assistance and lead to the loss of steering capacity, increasing the risk of an accident.

The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Update of the electric steering software. Date of entry into force: Unknown. Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 5499117.

Official record All recalls