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European Union A12/00794/24

Lexus and Toyota Toyota: C-HR, RAV4 HEV, RAV4 PHV; Lexus: NX450h+, RX350h, RX450h+, RX500h

2019–2023 · Passenger car · March 29, 2024

The problem

The design of the accessory immobilizer is not robust enough. It allows the vehicle to be in 'Ready ON' mode even when no match is found between the vehicle and its key but will switch the vehicle to 'Ready OFF' after. It can happen while driving, which will stop the car and increase the risk of an accident.

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Portugal

What owners should do

Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 24SD-022.

Official record All recalls