European Union A12/0065/19
Mercedes-Benz Various
The problem
The software of the communication module for the emergency call system (eCall) is faulty. As a result, it may be impossible to establish a speech connection with the Mercedes-Benz emergency call centre or to transmit vehicle data.
Risk
Serious risk · Injuries · Germany
What owners should do
Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown