CITROEN C3 V3 (B618), C4 CACTUS, C4 PICASSO (B78), C5 AIRCROSS, BERLINGO (K9)

The problem

The software in the calculator, used only in after-sales operations and for a limited period (October 2020 to January 2021), was incorrect. This may lead to Nitrogen Oxides (NOx) emissions above the regulatory limits. Excessive NOx emissions pose a risk to the environment.

The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Environment · France

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 04/11/2021 Manufacturer code HVX.