European Union A12/00019/24
Mercedes-Benz Citaro
The problem
The guard elements of the articulated bus are not strong enough, posing a risk of passenger injury during heavy braking. Seatbelted passengers face potential hazards from an untested hinge joint, while those without seatbelts may fall forward into the standing area during abrupt stops or accidents.
The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Risk
Serious risk · Injuries · Germany
What owners should do
Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 91.40M23273A.