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United States 20V227000

Mercedes-Benz USA, LLC

COMMUNICATION — Inaccurate Vehicle Location for Emergency Services · April 21, 2020

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.

Risk

An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.

What owners should do

MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.

Units 149

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