United States 03V086000
BMW of North America, LLC
The problem
ON CERTAIN VEHICLES, THE LOWER SCREW CONNECTION OF THE REAR STRUTS TO THE CHASSIS MAY FAIL. THE HEAD (TOP) OF THE SCREW SECURING THIS CONNECTION MAY BREAK. THE REMAINING PORTION OF THE SCREW WILL STILL HOLD THE STRUT IN PLACE.
Risk
IF LEFT UNATTENDED OVER A PERIOD OF TIME, AND DEPENDING ON DRIVING CONDITIONS, THE REMAINING PORTION OF THE SCREW MAY BREAK. IF IT BROKE, THE CHASSIS WOULD LEAN DIRECTLY ON THE TIRE DIMINISHING THE DRIVER'S ABILITY TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH.
What owners should do
DEALERS WILL REPLACE THE LOWER SCREW CONNECTION OF THE REAR STRUTS. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117.
Units 5110