European Union INFO/00125/21
Mercedes-Benz Various models
The problem
Due to a defect in the emergency call system, a temporary fall in the on-board voltage levels resulting from an accident could cause the location of the vehicle communicated when an emergency call is made to not correspond to the actual location of the vehicle. This could delay the arrival of emergency vehicles, potentially increasing the effects of the accident.
Risk
Other types of alerts · Injuries · Germany
What owners should do
Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 5497401, 5497403, 5497411, 5497418, 5497405, 5497407, 5497409, 5497413, 5497414, 5497416, 5497420, 5497422.