European Union A12/02485/24
Mercedes-Benz eCitaro, Citaro, Capacity
The problem
A faulty screw connection could cause the stop block in the lower door-leaf track to become displaced or detached. If this occurs, the door leaf might come loose from its track unnoticed, especially on rough roads or with light pressure from inside. This could cause the lower edge of the door to swing outwards posing a risk to passengers.
The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Risk
Serious risk · Injuries · Germany
What owners should do
Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 72.00M24285A.