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European Union A12/01779/23

Mercedes-Benz Citaro, Citaro K, Citaro LE Ü, Citaro G, eCitaro

2017–2023 · Bus · August 11, 2023

The problem

The monitor support near the middle door may break along the welded seams in the direction of travel below the interior ceiling as a result of vibrations. In the event of breakage, the support may fall down creating a risk of injury to passengers in the area of the door.

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 68.70M23261A.

Official record All recalls