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European Union A12/01673/21

Mercedes-Benz EQC

2019–2020 · Car · December 3, 2021

The problem

Mercedes-Benz AG has found that, in certain EQC (BR 293) vehicles, the wiring harness for the electric steering may have been damaged during the assembly process. This could lead to an ingress of water into the wiring harness and thus, over time, into the steering control unit. As a result, the power steering could fail spontaneously, even during driving, increasing the risk of an accident.

The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 4694013.

Official record All recalls