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European Union A12/00730/21

Mercedes-Benz CLA, GLA, A-Class, C-Class, S-Class, GLC, GLE

2012–2020 · Passenger car · May 28, 2021

The problem

The polycarbonate roof panel located between the windscreen and the panoramic roof may not have been bonded correctly to the vehicle during a prior repair. In such cases, the adhesive bonding could gradually deteriorate and the panel could become detached from the vehicle, posing a risk to other road users.

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 7790003, 7790004.

Official record All recalls