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European Union A12/00019/24

Mercedes-Benz Citaro

2004–2022 · Bus/coach · January 12, 2024

The problem

The guard elements of the articulated bus are not strong enough, posing a risk of passenger injury during heavy braking. Seatbelted passengers face potential hazards from an untested hinge joint, while those without seatbelts may fall forward into the standing area during abrupt stops or accidents.

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Germany

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 91.40M23273A.

Official record All recalls