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European Union SR/03911/25

Lexus, Toyota Land Cruiser, Mirai, Prius, RAV4, ES, LBX, UX, BZ4X, Highlander, LC, LM, NX, RX, RZ

2021–2025 · Passenger car / Passenger van · November 7, 2025

The problem

Due to a software issue, the Parking Assist control unit that works with the Panoramic View Monitor (PVM) to show the rearview camera image may briefly freeze when backing up if reverse gear is selected shortly after starting the vehicle. In addition, the rearview camera may not appear the next time the vehicle is started if the vehicle is turned on and off again within a short time window. This may increase the risk of a crash with a person or another vehicle during a backing event.

The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Portugal

What owners should do

Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 25SD-108.

Official record All recalls