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European Union A12/02415/23

Lexus and Toyota AYGO, CAMRY, C-HR TMMT, COROLLA, COROLLA CROSS, HIGHLANDER, HILUX, MIRAI, PRIUS PHEV, RAV4, RAV4 PHEV, YARIS

2020–2023 · Passenger car · October 6, 2023

The problem

Due to a specific software update error that can cause an abrupt reset, the data communication module (DCM) may not restart at the next ignition cycle. It will no longer be possible to initiate an emergency call using the eCall system, increasing the risk of injuries, delayed assistance in the event of an accident.

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · Portugal

What owners should do

Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 23SD-101.

Official record All recalls