European Union A12/00794/24
Lexus and Toyota Toyota: C-HR, RAV4 HEV, RAV4 PHV; Lexus: NX450h+, RX350h, RX450h+, RX500h
The problem
The design of the accessory immobilizer is not robust enough. It allows the vehicle to be in 'Ready ON' mode even when no match is found between the vehicle and its key but will switch the vehicle to 'Ready OFF' after. It can happen while driving, which will stop the car and increase the risk of an accident.
The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Risk
Serious risk · Injuries · Portugal
What owners should do
Type of economic operator taking notified measure(s): Importer. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown Manufacturer code 24SD-022.