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European Union A12/00165/21

Kia Sorento (MQ4), Sorento Hybrid (MQ4 HEV)

2020 · Passenger car · February 12, 2021

The problem

The eCall system (transmitting the vehicle identification number to the emergency call center) could malfunction and not transmit the VIN number of the affected vehicle when an airbag has been deployed. This can cause a delay in the rescue intervention, leading to increased risk of injury.

Risk

Serious risk · Injuries · Belgium

What owners should do

Type of economic operator taking notified measure(s): Distributor. Category of measure(s): Recall of the product from end users. Date of entry into force: Unknown

Official record All recalls