SEARCH

United States 17V595000

Daimler Vans USA, LLC

STEERING — Loss of Electronic Power Steering Assist · September 22, 2017

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Risk

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

What owners should do

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Units 3

Official record All recalls