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United States 21V408000

Custom Truck And Body Works

ELECTRICAL SYSTEM — Lighting and HVAC Display May Lock Up · June 1, 2021

The problem

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Risk

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

What owners should do

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

Units 990

Official record All recalls