CITROEN Citroën Berlingo, C4 III, C4X, Spacetourer, Jumpy

The problem

The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries.

The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Risk

Serious risk · Injuries · France

What owners should do

Type of economic operator taking notified measure(s): Manufacturer. Category of measure(s): Recall of the product from end users. Date of entry into force: 24/03/2025 Manufacturer code NT2.